Test Bank for Introduction to Hospitality Management, 5th Edition, John R. Walker

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Product details:

• ISBN-10 ‏ : ‎ 9780134151908
• ISBN-13 ‏ : ‎ 978-0134151908
• Author:  John R. Walker

Capturing the breadth of the world’s largest and fastest growing business, Introduction to Hospitality Management, 5/e, gives an in-depth overview of both hospitality and management. The text is organized into five sections, with six chapters devoted to management: hospitality and lodging; beverages, restaurants, and managed services; tourism, recreation, attractions, clubs, and gaming; and assemblies, events, attractions, leadership, and management; managerial areas of the hospitality industry. Each section includes real-world profiles, first-hand accounts, and engaging case studies to help readers connect with the material and foster an appreciation of the industry’s unique enthusiasm and passion. New photos, page layouts, and hands-on examples that help students understand the how-to aspects of today’s hospitality industry. Updated to reflect today’s trends and realities, the Fifth Edition contains new coverage of spas, updated and new corporate profiles, salary information, hospitality-related technologies, and more!

Table of Contents

PART I: INTRODUCING HOSPITALITY AND LODGING

1. Introducing Hospitality

2. The Hotel Business

3. Rooms Division

4. Food and Beverage

PART II: BEVERAGES, RESTAURANTS, AND MANAGED SERVICES

5. Beverages

6. The Restaurant Business

7. Restaurant Management

8. Managed Services

PART III: TOURISM, RECREATION, ATTRACTIONS, CLUBS AND GAMING

9. Tourism

10. Recreation, Attractions, and Clubs

11. Gaming Entertainment

PART IV: ASSEMBLIES, EVENTS, ATTRACTIONS, LEADERSHIP, AND MANAGEMENT

12. Meetings, Conventions, Expositions

13. Special Events

14. Leadership and Management

Part V: MANAGERIAL AREAS OF THE HOSPITALITY INDUSTRY

15. Planning

16. Organizing

17. Communication and Decision Making

18. Control

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