Test Bank for Understanding Human Resources Management A Canadian Perspective by Peacock

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Product details:

• ISBN-10 ‏ : ‎ 0176798064
• ISBN-13 ‏ : ‎ 978-0176798062
• Author: Monica Belcourt (Author) Melanie Peacock (Author), Eileen Stewart (Author)

Understanding Human Resources Management presents an overview of the topics found in an introductory human resources management course, including HRM systems, processes, and policies. This product is authored by two award-winning educators, who have experience not only in the classroom, but also as HR professionals. They infuse their practical experiences throughout to help bring concepts to life. Regardless of someone’s role within an organization, this product provides them with valuable knowledge about dealing with people to create meaningful and productive work environments.

Table of contents:

1. Part 1: Creating the Foundation for HRM
2. Chapter 1: Exploring Why Hrm Matters
3. HRM Close-up
4. Introduction
5. What Is Human Resources Management?
6. What Are HRM Systems, Practices, and Policies?
7. Why Study Human Resources Management?
8. The Partnership of Managers and HR Professionals
9. Current Business Topics Impacting HRM
10. Employee Expectations
11. Linking Business Strategy and HRM Strategy
12. Learning Outcomes Summary
13. Key Terms
14. HRM Close-up Application
15. Critical Thinking Questions
16. Building Your Skills
17. Case Study 1: Does HR Provide Any Value?
18. Case Study 2: Tim Hortons and Burgers—What Has This Meant for a Canadian Icon?
19. Notes and References
20. Chapter 2: Operating Within The Legal Framework
21. HRM Close-up
22. Introduction
23. The Legal Background of HRM
24. Human Rights Legislation
25. Employment Standards Legislation
26. Labour Relations Legislation
27. Health and Safety Legislation and Workers’ Compensation
28. Employment and Pay Equity
29. Diversity and Inclusion
30. Organizational Ethics
31. Learning Outcomes Summary
32. Key Terms
33. HRM Close-up Application
34. Critical Thinking Questions
35. Building Your Skills
36. Appendix
37. Case Study 1: This Bullying Has Got to Stop!
38. Case Study 2: Whistleblowing and the Environment: The Case of Avco Environmental
39. Notes and References
40. chapter 3: Promoting Employee Health and Safety Through Organizational Culture
41. HRM Close-up
42. Introduction
43. Organizational Culture and Its Importance
44. Employee Engagement
45. Occupational Health and Safety
46. Protecting Employees
47. Other Safety Considerations
48. Stress in the Workplace
49. Supporting Overall Health of Employees
50. Learning Outcomes Summary
51. Key Terms
52. HRM Close-up Application
53. Critical Thinking Questions
54. Building Your Skills
55. Case Study 1: Why Is Everyone So Stressed?
56. Case Study 2: Culture and Healthy Organizations
57. Notes and References
58. Running Case: This Makes Scents (Part 1)
59. Part 2: Exploring Work, HRM Planning, and Employing the Right People
60. Chapter 4: Defining, Analyzing, and Designing the Work
61. HRM Close-up
62. Introduction
63. Defining Work
64. The Manager’s and the Employee’s Role in Defining Work
65. Job Analysis
66. Job Descriptions
67. Uses of Information from Job Analysis
68. Designing the Job
69. Designing Work for Enhanced Contributions
70. Employee Teams
71. Future Design of Work
72. Learning Outcomes Summary
73. Key Terms
74. HRM Close-up Application
75. Critical Thinking Questions
76. Building Your Skills
77. Case Study 1: If Only I Had Known
78. Case Study 2: What Should a New Manager Do?
79. Notes and References
80. Chapter 5: Planning For, Recruiting, and Selecting Employees
81. HRM Close-up
82. Introduction
83. Human Resource Planning
84. Recruitment
85. Selection
86. Sources of Information About Applicants
87. Interviewing Methods
88. Interview Questions
89. Interview Guidelines
90. Employment Assessments
91. Reference Checking
92. Making the Hiring Decision
93. Evaluating Selection Processes
94. Learning Outcomes Summary
95. Key Terms
96. HRM Close-up Application
97. Critical Thinking Questions
98. Building Your Skills
99. Case Study 1: What Went Wrong?
100. Case Study 2: It Isn’t Rocket Science!
101. Notes and References
102. Running Case: This Makes Scents (Part 2)
103. Part 3: Developing and Rewarding Employees
104. Chapter 6: Orienting, Training, and Developing Employees
105. HRM Close-up
106. Introduction
107. Orientation
108. Training and Development: Instructional Systems Design
109. Training Focus
110. The Training Landscape
111. Career Development—Individual and ­Organizational Needs
112. Learning Outcomes Summary
113. Key Terms
114. HRM Close-up Application
115. Critical Thinking Questions
116. Building Your Skills
117. Case Study 1: E-Learning at Elevated Software
118. Case Study 2: Welcome to the Jungle
119. Notes and References
120. Chapter 7: Managing Employee Performance
121. HRM Close-up
122. Introduction
123. A Performance Management System
124. Purposes of Managing Performance
125. Steps in an Effective Performance ­Management System
126. Why Performance Management Systems Can Fail
127. Conducting Performance Reviews
128. Sources of Information Regarding an Employee’s Performance
129. Performance Review Methods
130. Learning Outcomes Summary
131. Key Terms
132. HRM Close-up Application
133. Critical Thinking Questions
134. Building Your Skills
135. Case Study 1: I Can’t Believe It
136. Case Study 2: Results Count!
137. Notes and References
138. Chapter 8: Rewarding and ­Recognizing Employees
139. HRM Close-up
140. Introduction
141. Rewards as Part of Company Strategy
142. Linking Rewards to Organizational Objectives
143. The Motivating Value of Compensation
144. Pay for Performance
145. Bases for Compensation
146. Determining Compensation
147. Job Evaluation Systems
148. Determining Wage Rates
149. Incentive Plans
150. Employee Benefits
151. Benefits Required by Law
152. Voluntary Employee Benefits
153. Learning Outcomes Summary
154. Key Terms
155. HRM Close-up Application
156. Critical Thinking Questions
157. Building Your Skills
158. Case Study 1: What Could I Have Done Differently?
159. Case Study 2: What Are the Right Ingredients for a Recognition and Rewards Program?
160. Notes and References
161. Running Case: This Makes Scents (Part 3)
162. Part 4: Relating to Employees within Diverse Environments
163. Chapter 9: Knowing Your Rights and Responsibilities
164. HRM Close-up
165. Introduction
166. Management Rights and Responsibilities
167. Employee Rights
168. Disciplinary Policies and Procedures
169. Appealing Disciplinary Actions
170. Learning Outcomes Summary
171. Key Terms
172. HRM Close-up Application
173. Critical Thinking Questions
174. Building Your Skills
175. Case Study 1: But It’s My Privacy!
176. Case Study 2: Can’t the Absence Be Ignored?
177. Notes and References
178. Chapter 10: Understanding Labour Relations and Collective Bargaining
179. HRM Close-up
180. Introduction
181. The Laws Governing Labour Relations
182. Why Employees Unionize
183. How Employees Organize
184. Certification Procedures
185. Impact of Unionization on Managers
186. How Unions Operate
187. The Collective Bargaining Process
188. The Collective Agreement
189. Grievance Process
190. Learning Outcomes Summary
191. Key Terms
192. HRM Close-up Application
193. Critical Thinking Questions
194. Building Your Skills
195. Case Study 1: But Isn’t My Union Supposed to Protect Me?
196. Case Study 2: What’s Wrong with Body Piercings?
197. Notes and References
198. Running Case: This Makes Scents (Part 4)
199. Part 5: Addressing the Global Perspective
200. Chapter 11: Learning About ­International Human Resources Management
201. HRM Close-up
202. Introduction
203. Managing Across Borders
204. Canadian versus International HRM
205. International Recruitment
206. International Selection
207. International Training and Development
208. International Performance Management
209. International Rewards and Recognition
210. International Labour Relations
211. Concluding Comments
212. Learning Outcomes Summary
213. Key Terms
214. HRM Close-up Application
215. Critical Thinking Questions
216. Building Your Skills
217. Case Study 1: A Great Adventure!
218. Case Study 2: Is Global Competition Good?
219. Notes and References
220. Running Case: This Makes Scents (Part 5)
221. Glossary
222. Name Index
223. Subject Index

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