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This is completed downloadable of Test Bank for Practical Law Office Management, 4th Edition
Product Details:
- ISBN-10 : 1305577922
- ISBN-13 : 978-1305577923
- Author: Cynthia Traina Donnes
Succeed in your course and prepare for your paralegal career with PRACTICAL LAW OFFICE MANAGEMENT, 4th Edition. This hands-on text provides easy-to-understand coverage of day-to-day law office management topics, including client relations and communication skills; legal fees, timekeeping, and billing; client trust funds and law office accounting; calendaring, docket control, and case management; legal marketing; and file and law library management. Included with the text is Clio’s Boutique Plan cloud-based software that provides detailed, step-by-step tutorials and an opportunity to learn computer software as it applies to the law office environment. Throughout the text up-to-date forms, charts, and checklists illustrate important forms relating to paralegals in the law office, and hands-on exercises help you master key skills and concepts you’ll need on the job. Attention Premium Website user: Cengage support for existing users of Premium Websites will end of 8/1.
Table of Content:
- Ch 1: The Legal Team, Law Practices, and Law Firm Governance
- Chapter Objectives
- The Legal Team
- Types of Law Practices
- Law Practice Organization Structures
- Summary
- Key Terms
- Test Your Knowledge
- Practical Applications
- On the Web Exercises
- Projects
- Case Review
- Helpful Web Sites
- Suggested Reading
- Ch 2: Legal Administration and Technology
- Chapter Objectives
- Legal Administration Principles
- Functions of Legal Administration
- Practice Management
- Leadership
- Controlling
- Financial Management
- Human Resources Management
- Planning
- Marketing Management
- Organizing, Policies, and Systems
- Facilities Management
- Office Services Management
- Technology and Information Systems Management
- Summary
- Key Terms
- Test Your Knowledge
- On the Web Exercises
- Projects
- Practical Applications
- Case Review
- Case Review
- Exercises
- Helpful Web Sites
- Suggested Reading
- Ch 3: Ethics and Malpractice
- Chapter Objectives
- Why are Ethics and Malpractice Important?
- Legal Ethics and Professional Responsibility
- The Unauthorized Practice of Law
- Competence and Diligence
- Conflict of Interest
- Answers to Common Paralegal Ethical Questions
- Malpractice and Malpractice Prevention
- Summary
- Key Terms
- Test Your Knowledge
- Practical Applications
- On the Web Exercises
- Projects
- Case Review
- Case Review
- Helpful Web Sites
- Suggested Reading
- Hands-On Exercises: Clio-Conflict of Interest Checking
- Ch 4: Client Relations and Communication Skills
- Chapter Objectives
- Why Do Paralegals Need to Foster Good Client Relationships and Communicate Effectively?
- Ethical Duty to Communicate with Clients
- Client Relationships
- Communication Skills
- Summary
- Key Terms
- Test Your Knowledge
- Practical Applications
- On the Web Exercises
- Projects
- Case Review
- Helpful Web Sites
- Suggested Reading
- Hands-On Exercises: Clio-Client Relationship Management
- Ch 5: Legal Fees, Timekeeping, and Billing
- Chapter Objectives
- The Difference between Timekeeping and Billing
- Why Do Paralegals Need to Know Timekeeping and Billing?
- Kinds of Legal Fee Agreements
- Value Billing
- The Ethics of Timekeeping and Billing
- Legal Expenses
- Timekeeping
- Billing
- Summary
- Key Terms
- Test Your Knowledge
- Practical Applications
- On the Web Exercises
- Projects
- Case Review
- Case Review
- Helpful Web Sites
- Timekeeping and Billing Software
- Suggested Reading
- Hands-On Exercises: Clio-Timekeeping and Billing
- Hands-On Exercises: Microsoft Excel
- Ch 6: Client Trust Funds and Law Office Accounting
- Chapter Objectives
- Why Paralegals Need a Basic Understanding of Law Office Accounting
- Client Funds-Trust/Escrow Accounts
- Ethics and Trust Accounts
- Budgeting
- Collection/Income
- Internal Controls
- Lawyers and Nonlawyers Cannot Share Fees
- Summary
- Key Terms
- Test Your Knowledge
- Practical Applications
- On the Web Exercises
- Projects
- Case Review
- Case Review
- Helpful Web Sites
- Financial and Trust Accounting Software
- Suggested Reading
- Hands-On Exercises: Clio-Client Trust Funds
- Hands-On Exercises: Microsoft Excel
- Ch 7: Calendaring, Docket Control, and Case Management
- Chapter Objectives
- Calendaring, Docket Control, and Case Management Definitions
- Appointments
- Deadlines and Reminders
- Hearings and Court Dates
- Receiving Documents, Following Court Rules, and Calculating Deadlines
- Ethical and Malpractice Considerations
- Conflict of Interest
- Manual Docket Control Systems
- Types of Computerized Docket Control Systems
- Overview of Computerized Legal Case Management and Docket Control
- Advanced Case Management Features
- The Docket Cycle
- Summary
- Key Terms
- Test Your Knowledge
- Practical Applications
- On the Web Exercises
- Projects
- Case Review
- Case Review
- Helpful Web Sites
- Suggested Reading
- Hands-On Exercises: Clio-Docket Control
- Ch 8: Legal Marketing
- Chapter Objectives
- Legal Marketing
- The Legal Marketing Plan
- Summary
- Key Terms
- Test Your Knowledge
- Practical Applications
- On the Web Exercises
- Projects
- Case Review
- Helpful Web Sites
- Suggested Reading
- Ch 9: File and Law Library Management
- Chapter Objectives
- Why Paralegals Need an Understanding of File and Law Library Management
- Introduction to File Management
- Filing Methods and Techniques
- File Management and Ethics
- Introduction to Law Library Management
- Technology and the Law Library
- Summary
- Key Terms
- Test Your Knowledge
- Practical Applications
- On the Web Exercises
- Projects
- Case Review
- Helpful Web Sites
- Suggested Reading
- Appendix A: Creating a Clio Account
- I. Introduction-Read This:
- II. Installation Technical Support:
- III. Clio Installation:
- Appendix B: Clio Introduction (Lesson 1, Part A)
- Lesson 1, Part A: Introduction to Clio
- Appendix C: Clio Law Firm Profile and Set Up (Lesson 1, Part B)
- Lesson 1, Part B: Set Up Law Firm Profile
- Appendix D: Succeeding as a Paralegal
- Accuracy, Thoroughness, and Quality
- The Assignment
- Preparation and Organization
- Manage Your Time
- Effective Communication with Attorneys
- The Client Comes First
- Keep Accurate, Contemporaneous Time Sheets
- Work Hard and Efficiently
- Maintain a Positive Attitude and Team Spirit
- Be a Self-Starter
- Stress Management
- Conclusion
- Glossary
- Index
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