Test Bank for Managing Organizational Change, 2nd Edition: Ian Palmer

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Product details:

• ISBN-10 ‏ : ‎ 0073404993
• ISBN-13 ‏ : ‎ 978-0073404998
• Author: Richard Dunford; Ian Palmer

Managing Organizational Change provides managers with an awareness of the issues involved in managing change, moving them beyond “one-best way” approaches and providing them with access to multiple perspectives that they can draw upon in order to enhance their success in producing organizational change. These multiple perspectives provide a theme for the text as well as a framework for the way each chapter outlines different options open to managers in helping them to identify, in a reflective way, the actions and choices open to them.

Changing organizations is as messy as it is exhilarating, as frustrating as it is satisfying, as muddling-through and creative a process as it is a rational one. This book recognizes these tensions for those involved in managing organizational change. Rather than pretend that they do not exist it confronts them head on, identifying why they are there, how they can be managed and the limits they create for what the manager of organizational change can achieve.

Table of contents:

1. Defining Change 2. Constructing Change 3. Understanding the Role of the Change Agent 4. Constructing Change Through Narrative and Storytelling 5. Constructing Change Through the Field Concept 6. Creating Readiness and the Notion of Sensemaking 7. The Problem-Centric Model of Diagnosing Change 8. The Dialogic Model of Diagnosing Change 9. Modes of Intervening 10. Understanding and Managing Organizational Resistance 11. Communicating Change 12. Making Sense of Organizational Identity

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