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Product details:
- ISBN-10 : 1285847091
- ISBN-13 : 978-1285847092
- Author: Kathy Schwalbe
Discover exciting “behind-the-scenes” opportunities and challenges in technology today with Schwalbe’s unique INFORMATION TECHNOLOGY PROJECT MANAGEMENT, REVISED 7E. This one-of-a-kind book demonstrates the principles distinctive to managing information technology (IT) projects that extend well beyond standard project management requirements. No book offers more up-to-the minute insights and software tools for IT project management success, including updates that reflect the latest PMBOK Guide, 5th edition, the global standard for managing projects and earning certification. The book weaves today’s theory with successful practices for an understandable, integrated presentation that focuses on the concepts, tools, and techniques that are most effective today. INFORMATION TECHNOLOGY PROJECT MANAGEMENT is the only book to apply all ten project management knowledge areas to IT projects. You master skills in project integration, scope, time, cost, quality, human resource, communications, risk, procurement, and stakeholder management as well as all five process groups–initiating, planning, executing, monitoring and controlling, and closing. Intriguing examples from familiar companies featured in today’s news, a new Agile case, opportunities with MindView software, and a new chapter on project stakeholder management further ensure you are equipped to manage information technology projects with success. The REVISED Seventh Edition has updated Appendix A for Microsoft Project 2013.
Table of contents:
- Ch 1: Introduction to Project Management
- Introduction
- What is a Project?
- What is Project Management?
- Program and Project Portfolio Management
- The Role of the Project Manager
- The Project Management Profession
- Chapter Summary
- Quick Quiz
- Quick Quiz Answers
- Discussion Questions
- Exercises
- Key Terms
- End Notes
- Ch 2: The Project Management and Information Technology Context
- A Systems View of Project Management
- Understanding Organizations
- Stakeholder Management
- Project Phases and the Project Life Cycle
- The Context of Information Technology Projects
- Recent Trends Affecting Information Technology Project Management
- Chapter Summary
- Quick Quiz
- Quick Quiz Answers
- Discussion Questions
- Exercises
- Key Terms
- End Notes
- Ch 3: The Project Management Process Groups: A Case Study
- Project Management Process Groups
- Mapping the Process Groups to the Knowledge Areas
- Developing an IT Project Management Methodology
- Case Study 1: JWD Consulting’s Project Management Intranet Site Project (Predictive Approach)
- Case Study 2: JWD Consulting’s Project Management Intranet Site Project (Agile Approach)
- Chapter Summary
- Quick Quiz
- Quick Quiz Answers
- Discussion Questions
- Exercises
- Key Terms
- End Notes
- Ch 4: Project Integration Management
- What is Project Integration Management?
- Strategic Planning and Project Selection
- Developing a Project Management Plan
- Directing and Managing Project Work
- Monitoring and Controlling Project Work
- Performing Integrated Change Control
- Closing Projects or Phases
- Using Software to Assist in Project Integration Management
- Chapter Summary
- Quick Quiz
- Quick Quiz Answers
- Discussion Questions
- Exercises
- Running Case
- Tasks
- Key Terms
- End Notes
- Ch 5: Project Scope Management
- What is Project Scope Management?
- Planning Scope Management
- Collecting Requirements
- Defining Scope
- Creating the Work Breakdown Structure
- Validating Scope
- Controlling Scope
- Using Software to Assist in Project Scope Management
- Chapter Summary
- Quick Quiz
- Quick Quiz Answers
- Discussion Questions
- Exercises
- Running Case
- Tasks
- Key Terms
- End Notes
- Ch 6: Project Time Management
- The Importance of Project Schedules
- Planning Schedule Management
- Defining Activities
- Sequencing Activities
- Estimating Activity Resources
- Estimating Activity Durations
- Developing the Schedule
- Controlling the Schedule
- Using Software to Assist in Project Time Management
- Chapter Summary
- Quick Quiz
- Quick Quiz Answers
- Discussion Questions
- Exercises
- Running Case
- Tasks
- Key Terms
- End Notes
- Ch 7: Project Cost Management
- The Importance of Project Cost Management
- Basic Principles of Cost Management
- Planning Cost Management
- Estimating Costs
- Determining the Budget
- Controlling Costs
- Using Project Management Software to Assist in Project Cost Management
- Chapter Summary
- Quick Quiz
- Quick Quiz Answers
- Discussion Questions
- Exercises
- Running Case
- Tasks
- Key Terms
- End Notes
- Ch 8: Project Quality Management
- The Importance of Project Quality Management
- What is Project Quality Management?
- Planning Quality Management
- Performing Quality Assurance
- Controlling Quality
- Tools and Techniques for Quality Control
- Modern Quality Management
- Improving IT Project Quality
- Using Software to Assist in Project Quality Management
- Chapter Summary
- Quick Quiz
- Quick Quiz Answers
- Discussion Questions
- Exercises
- Running Case
- Tasks
- Key Terms
- End Notes
- Ch 9: Project Human Resource Management
- The Importance of Human Resource Management
- What is Project Human Resource Management?
- Keys to Managing People
- Developing the Human Resource Plan
- Acquiring the Project Team
- Developing the Project Team
- Managing the Project Team
- Using Software to Assist in Human Resource Management
- Chapter Summary
- Quick Quiz
- Quick Quiz Answers
- Discussion Questions
- Exercises
- Running Case
- Key Terms
- End Notes
- Ch 10: Project Communications Management
- The Importance of Project Communications Management
- Keys to Good Communications
- Planning Communications Management
- Managing Communications
- Controlling Communications
- Suggestions for Improving Project Communications
- Using Software to Assist in Project Communications
- Chapter Summary
- Quick Quiz
- Quick Quiz Answers
- Discussion Questions
- Exercises
- Running Case
- Key Terms
- End Notes
- Ch 11: Project Risk Management
- The Importance of Project Risk Management
- Planning Risk Management
- Common Sources of Risk on IT Projects
- Identifying Risks
- Performing Qualitative Risk Analysis
- Performing Quantitative Risk Analysis
- Planning Risk Responses
- Controlling Risks
- Using Software to Assist in Project Risk Management
- Chapter Summary
- Quick Quiz
- Quick Quiz Answers
- Discussion Questions
- Exercises
- Running Case
- Key Terms
- End Notes
- Ch 12: Project Procurement Management
- The Importance of Project Procurement Management
- Planning Procurement Management
- Conducting Procurements
- Controlling Procurements
- Closing Procurements
- Using Software to Assist in Project Procurement Management
- Chapter Summary
- Quick Quiz
- Quick Quiz Answers
- Discussion Questions
- Exercises
- Running Case
- Key Terms
- End Notes
- Ch 13: Project Stakeholder Management
- The Importance of Project Stakeholder Management
- Identifying Stakeholders
- Planning Stakeholder Management
- Managing Stakeholder Engagement
- Controlling Stakeholder Engagement
- Using Software to Assist in Project Stakeholder Management
- Chapter Summary
- Quick Quiz
- Quick Quiz Answers
- Discussion Questions
- Exercises
- Running Case
- Key Terms
- End Notes
- Appendix A: Guide to Using Microsoft Project 2013
- Introduction
- Project Management Software Reviews
- Basic Features of Project Management Software
- What’s New in Project 2013
- Using Project 2013
- Exploring Project 2013 Using an Existing File
- Creating a New File and Entering Tasks in a Work Breakdown Structure
- Developing the Schedule
- Project Cost and Resource Management
- Viewing Earned Value Management Data
- Integrating Project 2013 with Other Applications and Apps for Office
- Discussion Questions
- Exercises
- End Notes
- Glossary
- Index
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