Test Bank for In Mixed Company: Communicating in Small Groups 9th Edition

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Product details:

• ISBN-10 ‏ : ‎ 1285444604
• ISBN-13 ‏ : ‎ 978-1285444604
• Author: J. Dan Rothwell

With its popular narrative approach, market-leading IN MIXED COMPANY: COMMUNICATING IN SMALL GROUPS, 9th Edition combines solid theory, real-world examples, and cutting-edge research to deliver the latest coverage of small group communication. Following the central unifying theme of cooperation, the book uses the communication competence model to guide discussions of key small group concepts and processes. It includes systems theory as a key theoretical component as well as emphasizes the role of power in small group communication. Business-oriented and workplace examples, surveys, and studies bring chapter concepts to life. Expansive coverage of group roles includes detailed discussions of the types of informal group roles as well as comprehensive explanations of task, maintenance, and disruptive roles. In addition, insightful discussions of technology and its influence on small group communication is integrated throughout.

Table of contents:

1. 1 Communication Competence in Groups
2. Myths about Communication
3. Myth 1: Communication Is a Cure-All
4. Myth 2: Communication Can Break Down
5. Myth 3: Effective Communication Is Merely Skill Building
6. Myth 4: 93% of Meaning Is Communicated Nonverbally
7. Myth 5: Effective Communication Is Just Common Sense
8. Communication Defined
9. Communication as Transactional: Mutually Influential
10. Communication as a Process: The Continuous Flow
11. Communication as Sharing Meaning: Making Sense
12. Verbal Communication: Telling It Like It Isn’t
13. Nonverbal Communication: Wordless Meaning
14. Communication Competence
15. Effectiveness: Achieving Goals
16. A Matter of Degree: From Deficiency to Proficiency
17. We (Not Me) Oriented: Primacy of Groups
18. Appropriateness: Following the Rules
19. Rule Violations: Consequential Effects
20. Rule Changes: Context Specific
21. Achieving Communication Competence
22. Knowledge: Learning the Rules
23. Skills: Showing, Not Just Knowing
24. Sensitivity: Receptive Accuracy
25. Commitment: A Passion for Excellence
26. Ethics: The Right and Wrong of Communication
27. Culture and Communication Competence
28. Individualism–Collectivism Dimension: The Prime Directive
29. Applying the Communication Competence Model: Several Steps
30. Definition of a Group
31. Groups: More than People Standing at a Bus Stop
32. Interpersonal Communication and Public Speaking: Ungroups
33. TED Talks and YouTube Videos
34. Video Case Studies
35. American Factory (2019). Documentary; TV-14
36. Brooklyn (2015). Drama/Romance; PG-13
37. Crazy Rich Asians (2018). Drama/Romance/Comedy; PG-13
38. The Hunger Games: Catching Fire (2013). Action-Adventure; PG-13
39. Return to Paradise (1998). Drama; R
40. List of Key Terms
41. 2 Groups as Systems
42. Interconnectedness of Parts
43. Ripple Effect: A Chain Reaction
44. Synergy: One Plus One Equals a Ton
45. Negative Synergy: Results Beyond Bad
46. Adaptability to a Changing Environment
47. Dynamic Equilibrium: Regulating Stability and Change
48. Dealing with Difficult Group Members: Disruptive Change
49. Boundary Control: Communication Methods for Regulating Input
50. Physical Barriers: Protecting Group Space
51. Psychological Barriers: Member in Name Only
52. Linguistic Barriers: Having to Speak the Language
53. Rules: Permission Not Granted
54. Roles: Staying in Bounds
55. Networks: Controlling Information and Interaction Flow
56. Open and Closed Systems: Setting Effective Boundaries
57. Influence of Size
58. Group Size and Complexity
59. Quantitative Complexity: Exponentially Complicated
60. Complexity and Group Transactions: Size Matters
61. An Organization: A Group of Groups
62. TED Talks and Youtube Videos
63. Video Case Studies
64. City Island (2010). Comedy/Drama; PG-13
65. Contagion (2011). Drama; R
66. The Host (2013). Adventure/Sci-Fi/Romance; PG-13
67. The Post (2017). Drama/History; PG-13
68. Wonder (2017). Drama; PG
69. List of Key Terms
70. 3 Meetings: Standard and Virtual
71. Standard Meeting Preparation
72. Clarify the Purpose: Avoid Aimlessness
73. Create an Effective Meeting Agenda: Simple Steps
74. Get There First: Expect Problems
75. Conducting a Meeting
76. Type of Meeting: Formal or Informal
77. Begin on Time; End on Time: Punctuality Is a Virtue
78. Communicate Ground Rules: Avoid Chaos
79. Use the Best Process: No One-Size-Fits-All
80. Stay on Track: Parking Lots, Jellyfish, and Perception Checks
81. Concluding the Meeting: Don’t End with a Whimper
82. After the Meeting: Clean-Up Time
83. Participating in Meetings
84. Be Prepared: Don’t Act Like a Potted Plant
85. WAIT: Avoid Stage Hogging
86. Be Attentive: Monitor Your Nonverbal Communication
87. Recognize Cultural Diversity: Is Silence Golden?
88. Increase Participation: Constructive Engagement
89. Virtual Meetings
90. Types of Virtual Meetings: Audio and Visual
91. Pros and Cons: A Mixed Bag
92. Facilitating a Virtual Meeting: New Challenges
93. Virtual Meeting Participation: A Few Unique Considerations
94. TED Talks and YouTube Videos
95. Video Case Studies
96. The Hobbit: An Unexpected Journey (2012). Adventure/Fantasy; PG-13
97. Moneyball (2011). Biography/Drama; PG-13
98. List of Key Terms
99. 4 Group Development
100. Primary Dimensions of Groups
101. Task and Social Dimensions: Working and Relating
102. Building Cohesiveness: Bringing Us Together
103. Encourage Compatible Membership
104. Develop Shared Goals
105. Accomplish Tasks
106. Develop a Positive History of Cooperation
107. Increase Proximity
108. Nurture Virtual Group Social Relations
109. Periodic Phases of Group Development
110. Forming: Gathering Members
111. Reasons We Join Groups: Motivation
112. Member Diversity: The Benefits and Challenges of Difference
113. Storming: Feeling the Tension
114. Primary Tension: Initial Uneasiness
115. Secondary Tension: Later Stress and Strain
116. Norming: Regulating the Group
117. Types of Norms: Explicit and Implicit
118. Degree of Conformity: Strength of Group Pressure
119. Why We Conform: Fitting In
120. Conditions for Conformity: When We Bow to Group Pressure
121. Addressing Nonconformity: When Groups Get Tough
122. Performing: Group Output
123. Motivation to Perform: Social Loafing and Social Compensation
124. When Groups Outperform Individuals: Three Heads Are Better than One
125. When Individuals Outperform Groups: No Group Magic
126. TED Talks and YouTube Videos
127. Video Case Studies
128. Easy A (2010). Comedy; PG-13
129. Hacksaw Ridge (2016). Drama, Biography; R
130. Lord of the Flies (1963). Drama; NR
131. Lord of the Rings: The Fellowship of the Ring (2001). Drama; PG-13
132. The Croods (2013). Animated comedy; PG
133. List of Key Terms
134. 5 Developing the Group Climate
135. Positive versus Negative Climates
136. Negativity Bias: Short-Circuiting a Positive Climate
137. Positive Emphasis: The “Magic Ratio”
138. Competition and Cooperation
139. Definitions: Conceptual Clarity
140. Constructive Competition: Tempering Hypercompetitiveness
141. Cooperative Group Climates: Cultivating Positivity
142. Communication and Group Climate
143. Praise and Recognition: Basic Building Blocks
144. Defensive and Supportive Communication: Shaping Climates
145. Criticism versus Description
146. Control versus Problem Orientation
147. Manipulation versus Assertiveness
148. Indifference versus Empathy
149. Superiority versus Equality
150. Certainty versus Provisionalism
151. Incivility versus Civility
152. Listening: Enhancing Positivity
153. Shift Response versus Support Response: Focusing on Me or Thee
154. Competitive Interrupting: Seizing the Floor
155. Ambushing: Preparing Rebuttals
156. Virtual Group Climate
157. TED Talks And Youtube Videos
158. Video Case Studies
159. August: Osage County (2013). Drama; R
160. Authors Anonymous (2014). Comedy; PG-13
161. Girls Trip (2017). Comedy; R
162. Paddington 2 (2018). Animated Comedy/Adventure; PG
163. Who’s Afraid of Virginia Woolf? (1966). Drama; R
164. List of Key Terms
165. 6 Roles in Groups
166. Influence of Roles
167. Role Status: Playing by Hierarchical Rules
168. Role Conflict: Torn Between Two Roles
169. Role Reversal: When Students Become Teachers
170. Types of Roles

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