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Test Bank for Healthcare Human Resource Management, 3rd Edition
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Test Bank for Healthcare Human Resource Management, 3rd Edition
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Product Details:
- ISBN-10 : 1285057538
- ISBN-13 : 978-1285057538
- Author:
Healthcare management is changing. Do you know which direction it’s headed? HEALTHCARE HUMAN RESOURCE MANAGEMENT, 3E is written to be relevant to you, whether you’re a student or currently working in healthcare. This text is current, topical, and informative. No matter your status, this is the human resources and healthcare textbook you need to stay ahead of the curve.
Table of Content:
- Ch 1: The Nature and Challenges of Healthcare HR Management
- Ch 1: Learning Objectives
- Nature of Healthcare Organizations
- HR Challenges in Healthcare
- Joint Commission on Accreditation of Healthcare Organizations
- The HR Function in Healthcare
- HR Management Activities
- Ch 1: Case
- Ch 1: End notes
- Ch 2: Healthcare HR Competencies, Structures, and Quality Standards
- Ch 2: Learning Objectives
- Competencies for Healthcare HR
- HR Departments and Healthcare Organizational Charts
- Measuring Healthcare HR Management
- Joint Commission (JCAHO) and Healthcare Management
- Ch 2: Case
- Ch 2: End notes
- Ch 3: Strategic HR Management
- Ch 3: Learning Objectives
- Ch 3: Introduction
- Management of Human Assets in Organizations
- HR Management Roles
- Human Resources and Strategy
- Human Resource Planning
- Planning for External Workforce Availability
- Planning for Internal Workforce Availability
- Forecasting HR Supply and Demand
- Elements of Successful HR Planning
- HR Management Challenges
- Ch 3: Case
- Ch 3: End notes
- Ch 4: Legal Issues Affecting the Healthcare Workplace
- Ch 4: Learning Objectives
- Ch 4: Introduction
- Equal Employment Opportunity
- Elements of EEO Compliance
- Sex/Gender Discrimination Laws and Regulations
- Sexual Harassment
- Disability Discrimination
- Age Discrimination Laws
- Religion and Spirituality in the Workplace
- Managing Other Discrimination Issues
- Diversity and Cultural Competence Training
- Ch 4: Case
- Ch 4: End notes
- Ch 5: Job Design and Analysis
- Ch 5: Learning Objectives
- Ch 5: Introduction
- Accomplishing Strategic Objectives through Job Design
- Nature of Job Analysis in Healthcare Organizations
- Uses of Job Analysis
- Work Schedules and Job Analysis
- Legal Aspects of Job Analysis
- Behavioral Aspects of Job Analysis
- Job Analysis Methods
- The Job Analysis Process
- Job Description Components
- Ch 5: Case
- Ch 5: End notes
- Ch 6: Healthcare Recruitment and Selection
- Ch 6: Learning Objectives
- Ch 6: Introduction
- Recruiting and Labor Markets
- Planning and Strategic Decisions Regarding Recruiting
- Internal Recruiting
- External Recruiting
- Internet Recruiting
- Recruiting Evaluation and Metrics
- Nature of Selection
- Selection Testing
- Selection Interviewing
- Criminal Background Checking
- Making the Job Offer
- Ch 6: Case
- Ch 6: End notes
- Ch 7: Organizational Relations and Employee Retention in Healthcare
- Ch 7: Learning Objectives
- Ch 7: Introduction
- Individual–Organization Relationships
- Employee Absenteeism
- Employee Turnover
- HR Metrics: Determining Turnover Costs
- Retention of Human Resources
- Organizational Career Opportunities
- Work–Life Balance
- Retention Management Process
- Ch 7: Case
- Ch 7: End notes
- Ch 8: Training and Development in Healthcare Organizations
- Ch 8: Learning Objectives
- Ch 8: Introduction
- Nature of Training in Healthcare Organizations
- Organizational Strategy and Training
- The Training Process
- Training Design
- Developing Human Resources
- Choosing a Development Approach
- Special Issues in Healthcare Employee Development
- Ch 8: Case
- Ch 8: End notes
- Ch 9: Performance Management in Healthcare Organizations
- Ch 9: Learning Objectives
- Performance Management
- Performance Appraisal
- Who Conducts Appraisals?
- Tools for Appraising Performance
- Rater Errors
- Appraisal Feedback
- Effective Performance Management
- Ch 9: Case
- Ch 9: End notes
- Ch 10: Employee Relations in the Healthcare Industry
- Ch 10: Learning Objectives
- Ch 10: Introduction
- Nature of Employer–Employee Relations
- Rights and Responsibilities
- Employee Relations and Rights of Employees
- Balancing Employer Security and Employee Rights
- HR Policies, Procedures, and Rules
- Employee Discipline
- Employee Relations Programs
- Ch 10: Case
- Ch 10: End notes
- Ch 11: Labor Relations and Healthcare Organizations
- Ch 11: Learning Objectives
- Ch 11: Introduction
- Unions in the Healthcare Industry
- Legal Framework for Union–Management Relations
- The Unionization Process in Healthcare
- Contract Negotiation (Collective Bargaining)
- Collective Bargaining Process
- Contract Administration
- Grievance Management
- Ch 11: Case
- Ch 11: End notes
- Ch 12: Healthcare Compensation Practices
- Ch 12: Learning Objectives
- Ch 12: Introduction
- Compensation Responsibilities in Healthcare Organizations
- Total Rewards
- Legal Requirements for Pay Systems
- Development of a Base Pay System
- Issues Involving Pay Increases
- Executive Compensation
- Ch 12: Case
- Ch 12: End notes
- Ch 13: The Management of Benefits and Variable Pay in Healthcare
- Ch 13: Learning Objectives
- Ch 13: Introduction
- Strategic Perspectives on Benefits
- Types of Benefits
- Security Benefits
- Retirement Security Benefits
- Legal Regulation of Retirement Benefits
- Healthcare Benefits
- Financial, Insurance, and Other Benefits
- Benefits Administration
- Variable Pay: Incentives for Performance
- Ch 13: Case
- Ch 13: End notes
- Ch 14: Safety, Health, and Security in Healthcare Organizations
- Ch 14: Learning Objectives
- Ch 14: Introduction
- Nature of Safety, Health, and Security
- The Joint Commission and Safety, Health, and Security
- Legal Requirements for Safety and Health
- Occupational Safety and Health Act
- Safety Management
- Health
- Security
- Ch 14: Case
- Ch 14: End notes
- Glossary
- Index
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