Test Bank for Comprehensive Medical Assisting: Administrative and Clinical Competencies, 6th Edition, Wilburta (Billie) Q. Lindh, Carol D. Tamparo, Barbara M. Dahl, Julie Morris Cindy Correa

Section I: GENERAL PROCEDURES.
Unit 1: Introduction to Medical Assisting and Health Professions.
1. The Medical Assisting Profession.
2. Health Care Settings and the Health Care Team.
Unit II: The Therapeutic Approach.
3. Coping Skills for the Medical Assistant.
4. Therapeutic Communication Skills.
5. The Therapeutic Approach to the Patient with a Life-Threatening Illness.
Unit III: Responsible Medical Practice.
6. Legal Considerations.
7. Ethical Considerations.
8. Emergency Procedures and First Aid.
Section II: ADMINISTRATIVE PROCEDURES.
Unit IV: Integrated Administrative Procedures.
9. Creating the Facility Environment.
10. Computers in the Medical Clinic.
11. Telecommunications.
12. Patient Scheduling.
13. Medical Records Management.
14. Written Communications.
15. Medical Documents.
Section III: Clinical Procedures.
Unit V: Managing Facility Finances.
16. Medical Insurance.
17. Medical Coding.
18. Daily Financial Practices.
19. Billing and Collections.
20. Accounting Practices.
Unit VI: Integrated Clinical Procedures.
21. Infection Control and Medical Asepsis.
22. The Patient History and Documentation.
23. Vital Signs and Measurements.
24. The Physical Examination.
Unit VII: Assisting with Specialty Examinations and Procedures.
25. Obstetrics and Gynecology.
26. Pediatrics.
27. Male Reproductive System.
28. Gerontology.
29. Examinations and Procedures of Body Systems.
Unit VIII: Advanced Techniques and Procedures.
30. Assisting with Minor Surgery.
31. Diagnostic Imaging.
32. Rehabilitation and Therapeutic Modalities.
33. Nutrition in Health and Disease.
34. Basic Pharmacology.
35. Calculation of Medication Dosage and Medication Administration.
36. Cardiac Procedures.
Unit IX: Laboratory Procedures.
37. Regulatory Guidelines for Safety and Quality in the Medical Laboratory.
38. Introduction to the Medical Laboratory.
39. Phlebotomy: Venipuncture and Capillary Puncture.
40. Hematology.
41. Urinalysis.
42. Basic Microbiology.
43. Specialty Laboratory Tests.
Section IV: PROFESSIONAL PROCEDURES.
Unit X: Clinic and Human Resources Management.
44. The Medical Assistant as Clinic Manager.
45. The Medical Assistant as Human Resources Manager.
Unit XI: Entry Into Entry into the Profession.
46. Preparing for Medical Assisting Credentials.
47. Employment Strategies.
Appendix A: Common Health Care Abbreviations and Symbols.
Glossary of Terms.
References.
Index.