Organization Development and Change Cummings 10th Edition Test Bank

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Product Details:

• ISBN-10 ‏ : ‎ 1133190456
• ISBN-13 ‏ : ‎ 978-1133190455
• Author:  Thomas G. Cummings, Christopher G. Worley

Market-leading ORGANIZATION DEVELOPMENT AND CHANGE, 10th Edition blends rigor and relevance in a comprehensive and clear presentation. The authors work from a strong theoretical foundation to describe, in practical terms, how behavioral science knowledge can be used to develop organizational strategies, structures, and processes.

Table of Content:

1. Which is generally correct concerning OD practitioners?
a. they are people utilizing OD principles in their profession b. they may share a common set of humanistic values
c. they have similar training, skills, and knowledge d. all of the above

ANSWER: d
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: ODAC.CUMM.15.03.01 – 03.01
NATIONAL STANDARDS: United States – BUSPROG: Analytic
STATE STANDARDS: United States – NONE – DISC – Group Dynamics
TOPICS: A-head: Who is the Organization Development Practitioner?
KEYWORDS: Bloom’s knowledge

2. Which of the following is not a “core” skill of an OD practitioner?
a. intrapersonal skills b. interpersonal skills
c. general consultation skills
d. financial management skills

ANSWER: d
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: ODAC.CUMM.15.03.02 – 03.02
NATIONAL STANDARDS: United States – BUSPROG: Analytic
STATE STANDARDS: United States – NONE – DISC: Individual Dynamics – Individual Dynamics TOPICS: A-head: Competencies of an Effective Organization Development Practitioner KEYWORDS: Bloom’s: Knowledge

3. One of the major limitations of the internal consultant is a. their lack of understanding of the organization
b. their access to information
c. their potential loss of objectivity d. their lack of training

ANSWER: c
POINTS: 1
DIFFICULTY: Moderate
LEARNING OBJECTIVES: ODAC.CUMM.15.03.02 – 03.02
NATIONAL STANDARDS: United States – BUSPROG: Analytic
STATE STANDARDS: United States – NONE – DISC – Group Dynamics
TOPICS: A-head: The Professional Organizational Development Practitioner
KEYWORDS: Bloom’s: Knowledge

4. Which of the following is a foundation competency required of organization development practitioners?
a. organization design b. systems dynamics
c. individual psychology
d. organizational development history

ANSWER: c
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: ODAC.CUMM.15.03.02 – 03.02
NATIONAL STANDARDS: United States – BUSPROG:Analytic
STATE STANDARDS: United States – NONE – DISC: Individual Dynamics – Individual Dynamics TOPICS: A-head: Competencies of an Effective Organization Development Practitioner KEYWORDS: Bloom’s: Knowledge

5. Which is true of external OD consultants?
a. they are younger than internal OD consultants
b. they have less experience than internal OD consultants
c. they spend less time in OD than do internal OD practitioners d. none of the above

ANSWER: d
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: ODAC.CUMM.15.03.03 – 03.03
NATIONAL STANDARDS: United States – BUSPROG: Analytic
STATE STANDARDS: United States – NONE – DISC: Group Dynamics – Group Dynamics TOPICS: A-head: The Professional Organizational Development Practitioner KEYWORDS: Bloom’s: Knowledge

6. The evidence suggests that OD careers are a. “cake” jobs
b. stressful
c. 5 day weeks–8 hour days d. informal

ANSWER: b
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: ODAC.CUMM.15.03.03 – 03.03
NATIONAL STANDARDS: United States – BUSPROG: Analytic
STATE STANDARDS: United States – NONE – DISC: Group Dynamics – Group Dynamics
TOPICS: A-head: The Professional Organizational Development Practitioner

7. Ethical dilemmas of the OD practitioner concern a. misrepresentation
b. misuse of data
c. value and goal conflict d. all of the above

ANSWER: d
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: ODAC.CUMM.15.03.05 – 03.05
NATIONAL STANDARDS: United States – BUSPROG: Ethics
STATE STANDARDS: United States – NONE – DISC: Ethical Responsibilities – Ethical Responsibilities
TOPICS: A-head: Professional Ethics
KEYWORDS: Bloom’s: Knowledge

8. refers to the ability to recognize and express emotions appropriately, to use emotions in decisions, and to regulate emotions.
a. ethics
b. emotional intelligence c. intervention
d. evaluation

ANSWER: b
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: ODAC.CUMM.15.03.03 – 03.03
NATIONAL STANDARDS: United States – BUSPROG: Analytic
STATE STANDARDS: United States – NONE – DISC: Individual Dynamics – Individual Dynamics TOPICS: A-head: Competencies of an Effective Organization Development Practitioner KEYWORDS: Bloom’s: Knowledge

9. The term Organizational Development Practitioners refers specifically to external consultants on large scale projects. a. True
b. False

ANSWER: False
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: ODAC.CUMM.15.03.01 – 03.01
NATIONAL STANDARDS: United States – BUSPROG: Analytic
STATE STANDARDS: United States – None – DISC: HUMAN RESOURCE MANAGEMENT – HUMAN RESOURCE MANAGEMENT
TOPICS: A-head: Who is the Organizational Development Practitioner
KEYWORDS: Bloom’s: Knowledge

10. Following entry and contracting, an OD practitioner starts diagnosing an organization or department. a. True
b. False

ANSWER: True
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: ODAC.CUMM.15.03.03 – 03.03
NATIONAL STANDARDS: United States – BUSPROG: Analytic
STATE STANDARDS: United States – NONE – DISC: Group Dynamics – Group Dynamics TOPICS: A-head: The Professional Organizational Development Practitioner KEYWORDS: Bloom’s: Knowledge

11. To be able to design and execute an intervention is not a requirement for the OD practitioner. a. True
b. False

ANSWER: False
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: ODAC.CUMM.15.03.02 – 03.02
NATIONAL STANDARDS: United States – BUSPROG: Analytic
STATE STANDARDS: United States – NONE – DISC: Group Dynamics – Group Dynamics TOPICS: A-head: The Professional Organizational Development Practitioner KEYWORDS: Bloom’s: Knowledge

12. With the development of new and varied intervention approaches, the role of the OD professional needs to be seen as being along the entire continuum from client-centered to consultant-centered.
a. True
b. False

ANSWER: True
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: ODAC.CUMM.15.03.02 – 03.02
NATIONAL STANDARDS: United States – BUSPROG: Analytic
STATE STANDARDS: United States – NONE – DISC: Group Dynamics – Group Dynamics TOPICS: A-head: The Professional Organizational Development Practitioner KEYWORDS: Bloom’s: Knowledge

13. Despite the flexibility of the OD profession, most OD professionals have had specific training in OD. a. True
b. False

ANSWER: True
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: ODAC.CUMM.15.03.02 – 03.02
NATIONAL STANDARDS: United States – BUSPROG: Analytic
STATE STANDARDS: United States – NONE – DISC: Group Dynamics – Group Dynamics TOPICS: A-head: The Professional Organizational Development Practitioner KEYWORDS: Bloom’s: Knowledge

14. Discuss the role of the OD practitioner in depth. Outline the skills associated with effective practitioners.

ANSWER: Answer not provided.
POINTS: 1
DIFFICULTY: Challenging
LEARNING OBJECTIVES: ODAC.CUMM.15.03.02 – 03.02
NATIONAL STANDARDS: United States – BUSPROG: Analytic
STATE STANDARDS: United States – NONE – DISC: Group Dynamics – Group Dynamics
TOPICS: A-head: Competencies of an Effective Organization Development Practitioner
KEYWORDS: Bloom’s: Knowledge

15. Contrast the role of the internal consultant with that of the external consultant.

ANSWER: Answer not provided.
POINTS: 1
DIFFICULTY: Challenging
LEARNING OBJECTIVES: ODAC.CUMM.15.03.03 – 03.03
NATIONAL STANDARDS: United States – BUSPROG: Analytic
STATE STANDARDS: United States – None – DISC: HUMAN RESOURCE MANAGEMENT – HUMAN RESOURCE MANAGEMENT
TOPICS: A-head: The Professional Organizational Development Practitioner
KEYWORDS: Bloom’s: Analysis

16. What are the ethical considerations of an OD practitioner?

ANSWER: Answer not provided.
POINTS: 1
DIFFICULTY: MODERATE
LEARNING OBJECTIVES: ODAC.CUMM.15.03.04 – 03.04
NATIONAL STANDARDS: United States – BUSPROG: Ethics
STATE STANDARDS: United States – NONE – DISC: Ethical Responsibilities – Ethical Responsibilities TOPICS: A-head: The Professional Organizational Development Practitioner KEYWORDS: Bloom’s: Analysis

17. Compare and contrast the client-centered and consultant-centered approaches to OD. Discuss situations where each might be appropriate.

ANSWER: Answer not provided.
POINTS: 1
DIFFICULTY: MODERATE
LEARNING OBJECTIVES: ODAC.CUMM.15.03.04 – 03.04
NATIONAL STANDARDS: United States – BUSPROG: Ethics
STATE STANDARDS: United States – NONE – DISC: Ethical Responsibilities – Ethical Responsibilities TOPICS: A-head: The Professional Organizational Development Practitioner KEYWORDS: Bloom’s: Analysis

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