Test Bank for Managing Human Resources, 6th Canadian Edition: Belcourt

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Product details:

• ISBN-10 ‏ : ‎ 0176501789
• ISBN-13 ‏ : ‎ 978-0176501785
• Author: Monica Belcourt; George Bohlander; Scott A. Snell

Managing Human Resources is the cornerstone of the Belcourt franchise, with a stellar reputation for accuracy and authority. Comprehensiveness, readability and coverage of HR Strategy continue to be the hallmarks of this text. This sixth Canadian edition will place your students at the forefront of understanding how organizations can gain sustainable competitive advantage through human resources. Whether the reader becomes a manager, a supervisor, an HR specialist, or is employed in other areas of the organization, Managing Human Resources provides a functional and practical understanding of HR programs to enable readers to see how HR affects all employees, the organization, the community, and the larger society.

Table of contents

1. PART 1: HRM TODAY
2. 1 Exploring Why HRM Matters to All Employees
3. HRM Close-up
4. Introduction
5. What Is Human Resources Management?
6. What Are the HRM Processes and Practices?
7. Why Study Human Resources Management?
8. The Partnership of Line Managers and HR Professionals
9. Current Business Topics and the Impact on People in Organizations
10. Business Strategy and HRM Strategy
11. Summary
12. Need to Know
13. Need to Understand
14. Key Terms
15. Review Questions
16. Critical Thinking Questions
17. Developing Your Skills
18. CASE STUDY 1 Tim Hortons and Burgers—What’s Going to Happen to a Canadian Icon?
19. CASE STUDY 2 Controversy in the Oil Sands
20. Notes and References
21. 2 Operating Within the Legal Framework
22. HRM Close-up
23. Introduction
24. The Legal Background of HRM
25. Human Rights Legislation
26. Employment Standards Legislation
27. Labour Relations Legislation
28. Health and Safety Legislation and Workers’ Compensation
29. Employment and Pay Equity
30. Diversity
31. Organizational Ethics
32. Summary
33. Need to Know
34. Need to Understand
35. Key Terms
36. Review Questions
37. Critical Thinking Questions
38. Developing Your Skills
39. CASE STUDY 1 Accommodation Using Google?
40. CASE STUDY 2 Is Genetic Testing for Work Purposes Ethical?
41. Appendix
42. Notes and References
43. 3 Creating a Culture of Well-Being
44. HRM Close-up
45. Introduction
46. Organizational Culture and Its Importance
47. Employee Engagement
48. Creating a Healthy and Safe Work Environment
49. Building a Culture of Well-Being
50. Summary
51. Need to Know
52. Need to Understand
53. Key Terms
54. Review Questions
55. Critical Thinking Questions
56. Developing Your Skills
57. CASE STUDY 1 Culture and Healthy Organizations
58. CASE STUDY 2 Safety Concerns at the Grand Hotel
59. Notes and References
60. PART 2: ATTRACTING AND SELECTING PEOPLE FOR THE ORGANIZATION
61. 4 Defining, Analyzing, and Designing the Work
62. HRM Close-up
63. Introduction
64. Defining Work
65. The Manager’s and the Employee’s Role in Defining Work
66. Uses of Information from Job Analysis
67. Designing the Job
68. Summary
69. Need to Know
70. Need to Understand
71. Key Terms
72. Review Questions
73. Critical Thinking Questions
74. Developing Your Skills
75. CASE STUDY 1 But My Job Has Changed
76. CASE STUDY 2 What Should a New Manager Do?
77. Notes and References
78. 5 Planning for, Recruiting, and Selecting the Workforce
79. HRM Close-up
80. Introduction
81. Human Resource Planning
82. Recruitment
83. Selection
84. Summary
85. Need to Know
86. Need to Understand
87. Key Terms
88. Review Questions
89. Critical Thinking Questions
90. Developing Your Skills
91. CASE STUDY 1 Why Aren’t They Interested?
92. CASE STUDY 2 It Isn’t Rocket Science!
93. Notes and References
94. PART 3: DEVELOPING PEOPLE IN THE ORGANIZATION
95. 6 Orienting, Training, and Developing Employees
96. HRM Close-up
97. Introduction
98. Orientation
99. Training and Development: A Systems Approach
100. The Training Landscape
101. Career Development—Individual and Organizational Needs
102. Summary
103. Need to Know
104. Need to Understand
105. Key Terms
106. Review Questions
107. Critical Thinking Questions
108. Developing Your Skills
109. CASE STUDY 1 Welcome to the Jungle
110. CASE STUDY 2 Learning 2.0 at East Coast Tech Inc.
111. Notes and References
112. 7 Managing Employee Performance
113. HRM Close-up
114. Introduction
115. A Performance Management System
116. Management Practices
117. Steps in an Effective Performance Management System
118. Performance Reviews
119. Performance Review Methods
120. Performance Review Interviews
121. Summary
122. Need to Know
123. Need to Understand
124. Key Terms
125. Review Questions
126. Critical Thinking Questions
127. Developing Your Skills
128. CASE STUDY 1 Results Count!
129. CASE STUDY 2 Will a New Performance System Work?
130. Notes and References
131. 8 Rewarding and Recognizing Employees
132. HRM Close-up
133. Introduction
134. Rewards as Part of Company Strategy
135. Determining Compensation
136. The Compensation Structure
137. Incentive Plans
138. Employee Benefits
139. Benefits Required by Law
140. Voluntary Employee Benefits
141. Summary
142. Need to Know
143. Need to Understand
144. Key Terms
145. Review Questions
146. Critical Thinking Questions
147. Developing Your Skills
148. Exercise
149. CASE STUDY 1 But Do Legislated Wage Rates Work?
150. CASE STUDY 2 What Are the Right Ingredients for a Recognition and Rewards Program?
151. Notes and References
152. PART 4: RELATING TO EMPLOYEES WITHIN DIVERSE ENVIRONMENTS
153. 9 Dealing with Management Rights, Employee Rights, and Discipline
154. HRM Close-up
155. Introduction
156. Management Rights and Responsibilities
157. Employee Rights
158. Disciplinary Policies and Procedures
159. Appealing Disciplinary Actions
160. Summary
161. Need to Know
162. Need to Understand
163. Key Terms
164. Review Questions
165. Critical Thinking Questions
166. Developing Your Skills
167. CASE STUDY 1 What About My Privacy?
168. CASE STUDY 2 Can’t the Absence Be Ignored?
169. Notes and References
170. 10 Understanding Labour Relations and Collective Bargaining
171. HRM Close-up
172. Introduction
173. The Laws Governing Labour Relations
174. Why Employees Unionize
175. How Employees Organize
176. Certification Procedures
177. How Unions Operate
178. The Collective Bargaining Process
179. The Collective Agreement
180. Grievance Procedures
181. Summary
182. Need to Know
183. Need to Understand
184. Key Terms
185. Review Questions
186. Critical Thinking Questions
187. Developing Your Skills
188. CASE STUDY 1 What Should the Union Do?
189. CASE STUDY 2 What’s Wrong with Tattoos?
190. Notes and References
191. PART 5: WORLD PERSPECTIVE
192. 11 Learning About International Human Resources Management
193. HRM Close-up
194. Introduction
195. Managing Across Borders
196. HR Planning, Recruiting, and Selecting
197. Training and Development
198. Rewards and Recognition
199. Performance Management
200. The Labour Environment Worldwide
201. Summary
202. Need to Know
203. Need to Understand
204. Key Terms
205. Review Questions
206. Critical Thinking Questions
207. Developing Your Skills
208. CASE STUDY 1 And the Show Goes On!
209. CASE STUDY 2 Is Global Competition Good?
210. Notes and References
211. Glossary
212. Name Index
213. Subject Index

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